Zignites Chat Pro
Cart recovery, post-purchase follow-ups, bulk campaigns, analytics and A/B testing on top of the free Zignites Chat.
Not in the WordPress.org directory. Available from us on request.
Why it exists
The free version handles order confirmations and a basic chat widget. That makes WhatsApp a notification channel.
Pro is what turns it into a revenue channel: recovering abandoned carts, nurturing repeat purchases, and giving you the numbers to know which messages actually worked.
What it does
About Zignites Chat Pro
What Zignites Chat Pro unlocks:
- Abandoned cart recovery — capture cart abandonment automatically and send a WhatsApp reminder with a one-click resume link after a configurable delay. Includes an optional checkout consent checkbox for GDPR compliance.
- Post-purchase follow-up scheduler — schedule a second WhatsApp message after every order for review requests, support check-ins, cross-sells, or loyalty nudges. Optional GPT integration generates a unique follow-up for each customer.
- Bulk campaigns — send WhatsApp blasts to customer segments: all customers, recent buyers, customers from the last X days. Throttled delivery keeps you within provider rate limits, with a progress dashboard showing sent, failed and skipped counts.
- Analytics dashboard with conversion tracking — total messages sent, delivery rate and conversion attribution. Filter by message type, status, phone and date range. CSV export for reporting. Per-event detail including click tracking on wrapped URLs, with configurable data retention.
- A/B testing — split-test message templates across order notifications, cart recovery and follow-ups, and see which copy converts on real numbers.
- Outbound webhooks — push message and order-engagement events to your CRM or automation tools as signed JSON, with retry on failure.
- Chatbot enhancements — custom bubble colour, text colour and icon. Multi-agent routing, round-robin or random. GPT fallback for unmatched questions, and multiple welcome message variants.
Who it is for:
- Stores that want to recover carts rather than write them off
- Brands whose promotional email is no longer getting opened
- Subscription and repeat-purchase stores that need post-purchase nurture
- Agencies running multiple WooCommerce sites that need analytics and A/B testing
Licences include a year of updates and priority email support, and renew at 50% after the first year. 14-day money-back guarantee.
Free vs Pro
Requirements
Frequently asked questions
Do I need the free version installed?
Yes. Zignites Chat Pro extends the free Zignites Chat plugin.
Does it work with WooCommerce HPOS?
Yes, fully.
How do I install Pro after purchase?
You receive a download link and a licence key by email. Upload the Pro zip under Plugins → Add New → Upload, activate it, then paste the licence key under Zignites Chat → Licence.
Does the licence auto-renew?
No. We email you before expiry and you renew if you want to.
What happens if I do not renew?
The Pro features keep working on the version you have. You stop receiving updates and support after the year ends.
Can I get a refund?
Yes, within 14 days of purchase.
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ViewInterested in Zignites Chat Pro?
Tell us about your site and we will send you a build or quote the work.