AI Automation That Removes Real Work
We build AI automation for businesses that are losing hours to work a machine should be doing. Not demos, not proof of concepts. Systems that run every day inside the tools your team already uses.
The problem is rarely the technology
Most businesses do not need AI. They need a specific job done without a person doing it by hand every morning.
Copying order details from email into a spreadsheet. Answering the same six support questions forty times a week. Chasing leads that went quiet because nobody had time to follow up. Re-typing invoice data that already exists in another system.
None of that is a hard technical problem. It stays unsolved because it never becomes urgent enough for anyone to own it. That is the work we take on.
What we build
Most of this plugs into something you already run — a web application, a WordPress or WooCommerce store, or a SaaS platform. We build around what is already there.
AI chatbots and support agents
Trained on your documentation, product data and past tickets so they answer accurately instead of guessing. Handles the repetitive questions, escalates the ones that need a person.
Workflow automation
We connect the tools you already pay for, so data moves between them without anyone copying and pasting. Built in n8n, Make or Zapier depending on what fits.
Document and data processing
Pull structured data out of invoices, contracts, forms and PDFs, then push it straight into your CRM, accounting system or database.
CRM and lead automation
Automatic lead capture, enrichment, routing and follow-up sequences, so nothing sits in an inbox waiting for someone to notice it.
Custom AI agents
Multi-step agents that make decisions and take actions across systems, for processes too involved for a simple if-this-then-that rule.
AI features in your existing product
LLM integration into software you already run: summarisation, classification, semantic search, natural-language interfaces. Our own product CROSignal is one of these pipelines end to end — schema-validated model output, repair on malformed responses, and a deterministic fallback so a failed call never produces a broken result.
How we work
Audit
We look at the workflow before we automate it. Sometimes the honest answer is that a process should be removed or simplified rather than automated, and we will tell you that.
Scope and quote
You get a fixed scope and a fixed price before development starts. No open-ended hourly billing.
Build
Development in short cycles with something working to look at early, rather than a reveal at the end.
Handover
Documentation, a walkthrough with your team, and clear terms on what happens when something breaks or an API changes.
What we build on
We are not tied to one platform. If your automation runs fine in n8n, we will not sell you a custom build.
- Models
- OpenAI, Anthropic Claude, open-source models where they fit
- Automation
- n8n, Make, Zapier
- Custom
- Python, Node.js, TypeScript
- Data
- PostgreSQL, MySQL, vector databases for retrieval
- Integration
- REST APIs, webhooks, and the tools you already run
What an automation costs to build
Cost tracks the number of systems the automation has to touch and how much judgement it has to exercise. One well-defined workflow between two tools you already pay for is a contained piece of work. An agent making multi-step decisions across several systems is not, because most of the effort goes into what it does when a system is down, an API changes shape, or the input is not what anyone expected.
So we start with an audit of the process rather than a number. That is where we find out whether the bottleneck is worth automating at all — sometimes the honest answer is that a form and a rule would fix it, and we will say so instead of selling an agent.
The audit is free and ends in a written scope and a fixed price for the build. Book an automation audit and tell us which process is costing you the most hours. If the work turns out smaller than it looked, the quote reflects that.
Why work with us
We audit before we automate
A quarter of the processes people bring us should be fixed or deleted rather than automated. Automating a broken process just makes it fail faster.
The audit comes before the quote
We look at the process first and price the build against what we find, so the number is based on your workflow rather than an average.
We build on your stack
No new platform to learn, no vendor lock-in, no subscription you cannot cancel.
We hand over working documentation
You are not dependent on us to understand your own systems.
Frequently asked questions
- What can realistically be automated?
- Anything rule-based and repetitive is a strong candidate: data entry, routing, notifications, report generation, first-line support. Work needing genuine judgement, negotiation or relationship handling is not, and we will say so rather than sell you something that will not hold up.
- How long does a project take?
- A single workflow is usually two to four weeks from kickoff. Larger multi-system builds run six to ten weeks.
- Do we need to change the tools we use?
- No. We build around your existing stack. If we think a tool is genuinely holding you back we will mention it, but switching is your call, not a condition.
- What happens when the AI gets something wrong?
- We design for it. That means confidence thresholds, human review steps on anything consequential, logging so you can see what happened, and fallback paths. Any system that assumes the model is always right is badly built.
- Is our data used to train AI models?
- No. We use business API tiers, which do not train on your data by default, and we configure retention settings explicitly. If you have specific compliance requirements, tell us during the audit and we will design around them.
- Do you offer ongoing support?
- Yes. Maintenance covers monitoring, fixes and adjustments when APIs or your processes change, on a monthly plan priced against what we built and what it connects to. Optional, not required, and quoted once the build is scoped.
- Do you work with small businesses?
- Yes, that is most of our automation work. You do not need an internal technical team, and you do not need to commit to a large programme: we scope single workflows deliberately so a smaller team can automate one process, see what it returns, and decide about the next one afterwards.
Other services
Browse everything we build on the software development services hub, or see recent builds in our portfolio.
WordPress Plugin Development Services
Custom WordPress plugins, WooCommerce extensions, REST API integrations and plugin licensing systems for businesses that have outgrown off-the-shelf.
Web Development Services
Fast, SEO-ready websites and web applications in Next.js, React and WordPress. Headless CMS, e-commerce, progressive web apps and API integration.
SaaS Development Services
Multi-tenant platforms with dashboards, subscription billing, user management and cloud deployment. MVP through to scale.
Start with one workflow
Tell us the task that eats the most time each week. We will tell you whether it is worth automating, what it would take, and what it would cost. No charge for that conversation.